1. Website and Platform Owner
This website and the DigitalGate Platform are owned and operated by DigitalGate.
DigitalGate provides an AI-powered Business Operating Platform designed to connect, centralise and intelligently manage business systems, data, customers, workflows and digital operations.
DigitalGate may also provide optional professional services, implementation, consulting, training, support and other technology-related services.
2. General Information
Information provided through the DigitalGate website, Platform, Apps, documentation, Insights, reports and related services is provided for general informational, educational, operational and commercial purposes.
While DigitalGate makes reasonable efforts to ensure information is accurate and up to date, we do not warrant that information will always be complete, accurate, current, uninterrupted or suitable for a particular purpose.
DigitalGate is a continually developing technology platform. Features, integrations, Apps, pricing, functionality and availability may change as the Platform evolves.
3. DigitalGate Platform and Apps
DigitalGate operates as a modular Business Operating Platform comprising a Platform Core, Infrastructure capabilities, Industry Apps, Growth Apps, AI services, automation, connectors and related services.
Individual features and Apps may have different development, availability or access statuses.
Some functionality may be:
- generally available;
- available to selected customers;
- available to Founding Customers;
- in development;
- subject to third-party approval;
- dependent on an external API or service; or
- unavailable in particular plans, regions or circumstances.
Descriptions of planned or developing functionality are not guarantees that such functionality will be released, maintained or made available by a particular date.
DigitalGate may modify, replace, suspend or discontinue features, Apps or integrations as the Platform develops.
4. AI and Automated Decision Support
DigitalGate incorporates artificial intelligence and automated systems throughout the Platform.
AI may be used to generate:
- recommendations;
- summaries;
- reports;
- content;
- classifications;
- lead scores;
- business insights;
- workflow suggestions;
- customer communications;
- search and visibility analysis; and
- other outputs.
AI-generated information may contain errors, omissions or inaccuracies.
AI outputs should be reviewed by an appropriately authorised person before being relied upon for material business, financial, legal, regulatory, customer or operational decisions.
DigitalGate does not guarantee that AI-generated outputs will be accurate, complete, unbiased, current or suitable for a particular purpose.
The use of AI within DigitalGate does not replace professional judgement or appropriate human oversight.
5. AI Visibility and Search
DigitalGate provides Platform capabilities and optional Professional Services relating to SEO, AI Visibility and digital discovery.
These capabilities may analyse how a business appears across search engines, AI systems and other digital platforms.
DigitalGate does not control the algorithms, ranking systems, training data, search results, recommendations or outputs of third-party platforms.
DigitalGate does not guarantee:
- search rankings;
- AI recommendations;
- AI citations;
- visibility scores;
- website traffic;
- enquiries;
- leads;
- conversions;
- rankings within Google or other search engines; or
- recommendations by AI systems.
AI Visibility scores and related measurements are DigitalGate’s analytical products and should not be interpreted as guarantees of future visibility or customer acquisition.
6. Platform Outcomes and Professional Services
DigitalGate is an AI-powered Business Operating Platform. Optional Professional Services may include implementation, websites, SEO, content, advertising support, AI Visibility work, automation configuration and related growth assistance — delivered as services on top of the Platform, not as a substitute for it.
Business outcomes depend on numerous factors outside DigitalGate’s control, including:
- market conditions;
- competition;
- advertising budgets;
- customer demand;
- economic conditions;
- implementation;
- website quality;
- search engine changes;
- AI platform changes;
- consumer behaviour;
- pricing;
- sales processes; and
- the customer’s own business operations.
DigitalGate does not guarantee:
- lead volume;
- enquiry volume;
- appraisal appointments;
- listing appointments;
- sales;
- revenue;
- profit;
- search rankings;
- website traffic;
- conversion rates;
- AI recommendations; or
- any particular business outcome.
Past performance or case studies do not guarantee future results.
7. Third-Party Platforms and Integrations
DigitalGate may connect with third-party platforms and services including, but not limited to:
- Google;
- Google Business Profile;
- Google Ads;
- Meta;
- Facebook;
- Instagram;
- WordPress;
- Cloudflare;
- Stripe;
- Resend;
- property portals;
- property data providers;
- booking platforms;
- CRM systems;
- accounting platforms;
- analytics platforms;
- hosting providers; and
- other third-party services.
DigitalGate does not control third-party services.
The availability and functionality of DigitalGate integrations may depend on the availability, permissions, APIs, policies, pricing, technical requirements or continued support of those third parties.
Third-party services may change or discontinue their APIs or functionality without notice.
DigitalGate is not responsible for failures, outages, restrictions or changes originating from third-party services.
Customers remain responsible for maintaining appropriate accounts, permissions, subscriptions and authorisations required to use third-party integrations.
8. Customer Data and Business Information
Customers remain responsible for the accuracy, legality and appropriate use of information they provide to DigitalGate or connect through the Platform.
Customers are responsible for ensuring that they have appropriate rights, permissions and lawful authority to collect, process, upload or connect information relating to their customers, employees, prospects and other individuals.
DigitalGate’s handling of personal information is also governed by its Privacy Policy.
9. Professional Advice
DigitalGate provides technology, software, marketing and business systems.
Information provided through the Platform or website does not constitute:
- legal advice;
- financial advice;
- accounting advice;
- taxation advice;
- investment advice;
- regulated professional advice; or
- other professional advice requiring a qualified adviser.
Customers should obtain appropriate independent professional advice where required.
10. Intellectual Property
Unless otherwise stated, content and intellectual property contained within the DigitalGate website, Platform and related materials is owned by or licensed to DigitalGate.
This includes:
- software;
- website content;
- text;
- graphics;
- branding;
- logos;
- interfaces;
- designs;
- frameworks;
- methodologies;
- reports;
- systems;
- documentation;
- proprietary processes; and
- Platform architecture.
DigitalGate’s proprietary frameworks include:
- AI Visibility Framework™
- Appraisal Magnet System™
- Listing Pipeline Framework™
- Vendor Velocity System™
No material may be copied, reproduced, distributed, modified, republished or commercially exploited without prior written permission, except where permitted by law or applicable licence terms.
11. Platform Availability
DigitalGate aims to provide reliable and secure access to the Platform.
However, uninterrupted availability cannot be guaranteed.
Access may be affected by:
- scheduled maintenance;
- software updates;
- infrastructure failures;
- hosting providers;
- third-party APIs;
- cyber security incidents;
- network failures;
- configuration errors;
- service provider outages; or
- circumstances beyond DigitalGate’s reasonable control.
DigitalGate may temporarily restrict or suspend access where reasonably necessary for security, maintenance, compliance or operational purposes.
12. Platform Development
DigitalGate is an actively developing technology platform.
Features, Apps, integrations and capabilities may be introduced, modified, tested, replaced or discontinued as the Platform evolves.
References to future, planned, upcoming, preview, Founding Customer or developing functionality should not be interpreted as a commitment to deliver a particular feature by a particular date.
13. External Links
The DigitalGate website and Platform may contain links to external websites and services.
These links are provided for convenience and reference.
DigitalGate does not control and is not responsible for the content, availability, security, privacy practices, products or services provided by external websites.
14. Limitation of Liability
To the maximum extent permitted by law, DigitalGate excludes liability for loss or damage arising from:
- use or inability to use the website or Platform;
- reliance on information provided through the Platform;
- AI-generated content or recommendations;
- third-party integrations;
- third-party service interruptions;
- errors or omissions;
- loss of data;
- business decisions made using Platform information;
- changes to third-party APIs or services; or
- interruptions to Platform availability.
Where liability cannot legally be excluded, DigitalGate’s liability is limited to the maximum extent permitted under applicable law.
Nothing in this Legal Notice limits any rights or remedies that cannot lawfully be excluded.
15. Australian Consumer Law
Nothing in this Legal Notice excludes, restricts or modifies any rights, guarantees or remedies available under the Australian Consumer Law or other applicable legislation that cannot lawfully be excluded.
16. Changes to This Notice
DigitalGate may update this Legal Notice from time to time to reflect changes to the website, Platform, Apps, services, technology or applicable requirements.
The updated version will be published on this page with its effective date.
17. Contact
DigitalGate
Gold Coast, Queensland, Australia